Expanding Horizons is committed to working in partnership with local authorities, communities and the people we support to develop and deliver cost-effective, responsive, flexible and high quality services to meet individual needs and aspirations.
We feel strongly that our mission statement should be short and succinct; the word “partnership” is used because in order to reflect the needs of the market we must work collaboratively with purchasers to fully understand their specific needs; as opposed to focusing on the needs of the organisation.
The word “cost-effective is used to emphasise that the economic climate demands integrated value and best practice in order to satisfy the financial constraints that require us all to do more with less resources.
The words “responsive” and “flexible” are used to focus our efforts on the need to deliver services that identify, reflect and adapts to the changing needs of the people we support in a continuous cycle of plan, do and review.
The words “high quality” were carefully chosen to encapsulate our endeavours to be the market leader in best practice within the social care sectors in which we operate.
To Support vulnerable children and adults to live life to the full
Here we describe the people our services are intended for; specifically “children” and “adults”. Also notice that the word “vulnerable” is used to signpost more clearly the groups of people we support within the general population.
In stating our ambition to support children and adults we have also set out our commitment to developing services that respond to their needs thereby providing consistent opportunities for people to “live life to the full”.
Service Users know we care by the way we act, listen, and put their needs at the forefront of everything we do. We strive to go that extra mile to make people happy.
Service Users can trust that we will recognise and respond swiftly to changes in their care and support needs and work tirelessly to ensure, during their time with us, that we can continue to provide them with care that is effective.
We provide the care and support someone needs when they need it and create on going education, social and leisure opportunities that meet individual's social, cultural, and religious needs.
We provide a warm, friendly, happy, homely place to live and work. Recognising the need for support and trust from all parties to maintain this nurturing environment and work hard to embed this ethos within the service.
We provide a service that ensures the safety of everyone who lives, works in and visits and for everyone to recognise the importance of their contribution in maintaining our safety.
Expanding Horizons has developed a national reputation as a high quality provider of needs-led therapeutic residential care for adults.
At Expanding Horizons, we are more than just a care provider. We are a team of dedicated professionals who are passionate about making a positive difference in the lives of adults with mental illness and learning disabilities. Our commitment to excellence drives us to provide exceptional specialist support services that empower individuals to lead fulfilling lives.
Understanding the unique challenges faced by individuals with mental illness and learning disabilities is paramount and we follow a set of core values that underpin everything we do. These values define who we are as an organization and guide our actions, decisions, and interactions with our service users, their families, and our staff.
We understand the importance of quality and ensure it underpins everything we do.