Embracing the CREWS values of Supported Living
In the realm of supported living and residential care, an organisation’s values can profoundly impact the quality of care and support provided. Expanding Horizons embodies the values represented in the CREWS acronym which are Caring, Responsive, Effective, Well-Led, and Safe. Through our commitment to the CREWS values we create an environment that promotes happiness, growth, and security for their service users. In this blog, we will explore each value represented by CREWS and understand how they shape the care delivered by us.
Caring: Service Users know we care by the way we act, listen and put their needs at the forefront of everything we do. We strive to go that extra mile to make people happy. the core value of Caring drives every aspect of our operations. Service users are always the top priority, and the team acts with genuine care, attentiveness, and respect. By going above and beyond, Expanding Horizons ensures that service users feel valued and truly cared for, creating a supportive and nurturing environment.
Responsive: Service Users can trust that we will recognise and respond swiftly to changes in their care and support needs and work tirelessly to ensure that we can continue to provide them with care that is effective. Expanding Horizons is committed to being Responsive. We proactively identify and respond swiftly to changes in the care and support requirements of service users. Through continuous communication and flexibility, we ensure that care remains effective and aligned with people’s evolving needs.
Effective: We provide the care and support that people need, when they need it, and create on going education, social and leisure opportunities that meet individual's social, cultural, and religious needs We understand that care extends beyond physical assistance, encompassing social, and cultural aspects. By creating ongoing educational, social, and leisure opportunities, Expanding Horizons enriches the lives of service users. This commitment to holistic care empowers individuals to lead fulfilling lives while receiving the comprehensive support they require.
Well-Led: You provide a warm, friendly, happy homely place to live and work. Recognising that support and trust maintains this nurturing environment and you work hard to embed this ethos within the service. We recognise the importance of support and trust from all parties involved in maintaining this nurturing atmosphere. Through effective leadership, Expanding Horizons embeds an ethos of care and support across our services. This cultivates a sense of belonging and community, allowing both service users and staff to thrive in an environment that promotes growth and well-being.
Safe: You provide a service that ensures the safety of everyone who lives, works and visits and recognise the importance of your contribution in maintaining safety. We ensure a safe environment for all service users, staff, and visitors. Recognising that safety requires collective effort, Expanding Horizons encourages everyone to understand and contribute to maintaining high safety standards. By prioritising safety, Expanding Horizons creates an environment where everyone feels secure and protected.
Expanding Horizons embraces our CREWS values—Caring, Responsive, Effective, Well-Led, and Safe—to provide exceptional supported living and residential services. Through our unwavering commitment to these values, we create an environment where service users are at the forefront, their evolving needs are met, and they have access to comprehensive support. By nurturing a warm and safe environment, Expanding Horizons ensures that individuals can broaden their horizons and achieve their fullest potential.