About Us
Compassionate care, tailored to every individual
We’re dedicated to supporting adults with complex needs to live with dignity, purpose, and independence. Our teams provide specialist, person-centred support that empowers people to reach their full potential - one meaningful step at a time.

From our beginnings in South Wales to a network of trusted, high-quality services across England and Wales, Expanding Horizons has grown through one simple belief: everyone deserves the chance to reach their full potential.
20+
Years’ Experience
11
Local Authorities Served
190+
Dedicated Staff
24/7
Supported Living and Residential Care
Our Leadership
Compassion starts at the top
At Expanding Horizons, we believe great care begins with great leadership. Our senior team leads by example - putting people first, driving continuous improvement, and making sure every service we deliver reflects the values that define our organisation.
Ellis Jenkins
Chief Executive Officer
Ellis leads Expanding Horizons with a clear vision: to create services that feel personal, not corporate. Having grown up around the family business, Ellis combines a deep understanding of care with a modern, forward-thinking approach to management. He’s passionate about empowering teams, strengthening partnerships with local authorities, and ensuring every individual supported by Expanding Horizons has the opportunity to live life to the full.


Emma Jenkins
Finance Director
Emma oversees the financial strategy and performance of Expanding Horizons, bringing a clear, analytical approach to growth and sustainability. With a strong background in finance and a deep understanding of the social care sector, she ensures the organisation remains robust, transparent, and ready for the future. Emma plays a key role in shaping strategic decisions across the Group — from acquisitions and investment planning payroll and budget planning. Her focus is on building a financially resilient organisation that can continue to deliver high-quality, person-centred care for years to come.
Ali Cooling
Managing Director
Ali leads the operational delivery of Expanding Horizons’ services, ensuring quality, compliance, and excellence across every setting. With over 25 years of experience in social care, Ali combines a commitment to people with a strong understanding of what outstanding support looks like in practice. She’s passionate about empowering team members and creating services where individuals can thrive. Under Ali’s leadership, Expanding Horizons continues to set new standards in care and be sector leading in service delivery.

Senior Management Team
Philosophy of Care
Our Principles of Person-Centred Care
We believe every person deserves to feel valued, respected, and supported to live life on their own terms and in pursuit of their own goals. Our approach is built on empathy, empowerment, and meaningful human connection — ensuring care feels personal, not procedural.
Caring
People know we care by the way we act and listen. We put their needs at the forefront of everything we do and strive to go the extra mile to make people feel valued, respected and happy.
Responsive
People can trust we will recognise and respond swiftly to changes in their needs, working tirelessly to adapt their care and support to ensure it remains effective.
Effective
We provide the care and support people need, when they need it, and create ongoing education, social and leisure opportunities, helping them achieve outcomes that truly matter to them.
Well-led
We provide a warm, friendly, happy and homely place to live and work, recognising the importance of support, trust and collaboration from all parties in maintaining this nurturing environment.
Safe
We ensure the safety of everyone who lives, works in and visits our services, protecting people from harm and promoting a safe, secure and supportive environment that embraces positive risk-taking.
Testimonials
Stories that speak for themselves
The best measure of our success comes from the people we support and those who work alongside us. Here’s what our community has to say about their experience with Expanding Horizons.
Our services







